“A good first step for companies is to note what worked and what didn't in their planned responses to past threats such as SARS. Companies should also make sure to communicate their formal plans to manage through any business interruption -- including alternative work arrangements and reimbursement for preventive and onset treatment -- to the entire workforce, particularly associates responsible for deployment.”
“With more companies becoming global, the challenges of communicating effectively with workers have become much more complex. To be truly global, employees throughout the world need to feel like they are part of the company's overall strategy. Making sure all employees receive the same information is crucial to that effort.”
