“We don't jump offsides. It's the little aspects of the techniques we have been trained to pay attention to. Your brain understands more of what you hear.”
“We recognize that customers have busy days and need office products. When they come to Staples, they can expect to get the products they need quickly.”
“It was a complete and utter frustration. It was an act done because we are a new media company, and we need data lines to come in here, and we couldn't get one for a period of six months.”
“Staples instituted this policy to help enforce the warning label on the can. Our cashiers are prompted and reminded to ask for identification when a customer goes to buy a canned air product.”
“Staples no longer charges these shipping damage fees and hasn't done so since May 2002. The issue is solely about whether Staples must be registered to sell the shipping damage coverage as regulated by the state insurance code.”
