“That is a huge number of complaints to be filed for anything, ... Complaints are an indicator of what's going on, but not the sum total of the problem.”
“The rule of thumb is that for every complaint that is filed there are probably a hundred or so people who have the same problem but they haven't complained because they don't think it would make a difference.”
“Internet payday loans are dangerous for cash-strapped consumers, ... They combine the high costs and collection risks of check-based payday loans with security risks of sending bank account numbers and Social Security Numbers over web links to unknown lenders.”
“A lot of people assume the worst and don't try, ... You shouldn't give up without trying to see if you can get a loan at a more favorable interest rate.”
“Consumers are leveraging their future on the expectation that the economy will stay good and that they'll be able to repay these loans without a lot of difficulty, ... In a perfect world, that would be OK, but we know the economy has cycles and eventually it may not be so easy to carry this debt.”
“I think what you see in the bankruptcy rate is just a result of everything piling up on people, ... I suspect it is just a cumulative effect of an unbudgeted jump in expenses for daily living.”
